Last Updated: 06 June, 2023

Welcome to Buywaterwipes.com

WaterWipes were created by our founder Edward McCloskey after his newborn daughter suffered with a bad nappy rash. After an extensive search, he couldn’t find a baby wipe that didn’t contain chemicals or other ingredients that would’ve been too harsh for her sensitive skin, so he decided to make his own. Many years later, and after a lot of hard work, testing, and scientific research, WaterWipes were born (the “Product”).

This Privacy Policy describes what information we collect from you and how we handle that information when you visit our Website, (“Website”) discuss our Product on social media, enter competitions sponsored by us, apply for a job with us, or any other service that WaterWipes offers (collectively, the “Services”).The entity that operates buywaterwipes.com is WaterWipes UC (“We” or “WaterWipes”). WaterWipes UC respects your privacy and is responsible for your personal information as data controller.

What information does WaterWipes collect about you?

From you or with your permission. We collect certain information from you when you provide it to us.

  • Customer support. You may get in touch with us through use of the “contact us” pages to ask a question, request product details, or submit a complaint. You provide us with your contact information and a description of the issue so we can respond to you and deal with your enquiry or complaint.
  • Customer outreach. You may provide us your contact details so that we can provide you with information on our Product including through an informational newsletter, emails or other messages.
  • Promotions. You may have the opportunity to enter various promotional opportunities sponsored by us or our partners. You provide us with personal information such as your contact details so that we may administer such promotional activities, including delivering prizes and disclosing names and photos of winners.
  • Recruitment applicants. You may contact us to apply for a job or position with us. You may provide us with information such as: your curriculum vitae and covering letter or information via our application form, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, transcripts, qualifications, technical skills, language capabilities, photograph; right to work and work permit or visa information; names and contact information for references; information you provide to us during an interview or written assessment; results of screening tests including background checks or references; other information including your national ID, national insurance number, next of kin and emergency contact details; if voluntarily disclosed, we may also collect sensitive personal information about your race or ethnicity, religious beliefs, sexual orientation, political opinions and information about your criminal convictions and offences . Further, you may provide information about your disability status and information relating to accommodations that you may request during the recruiting process.

From third parties. We collect certain information from you when you provide it to third party platforms, such as Facebook or Instagram, or recruitment agencies.

  • User-generated content on social media platforms. You may communicate with us via social media, including Instagram and Facebook. Depending upon what you decide to share with us, such personal information may include a photo of you, your baby and your comments about WaterWipes.
  • Customer reviews. With your permission, you may provide your name (unless you decide to submit anonymously) and review of our Product through use of the review platform Trustpilot. Your name (unless you decide to submit anonymously) and review will then be displayed on our website. For more information on Trustpilot and how it works, please refer to their Privacy Policy (https://uk.legal.trustpilot.com/end-user-privacy-terms).
  • Recruitment. We may obtain some of your information indirectly from third parties such as recruitment agencies, referees, public sources such as LinkedIn and from the Gardaí or other vetting bureau.

Automatically collected information

  • Log data. When you use our Services, we gather certain information automatically and store it in log files. This information includes IP addresses, Internet service provider, referring/exit pages, date/time stamp, clickstream data, log-in times, and duration of time spent on our Services.
  • Cookie data. We also use “cookies” (small text files sent by your computer each time you visit our website, unique to your browser) or similar technologies to capture log data. When we use cookies or other similar technologies, we use session cookies (that last until you close your browser) or persistent cookies (that last until you or your browser delete them). For information concerning how we use cookies, please consult our Cookie Policy at https://www.buywaterwipes.com/us/en/cookie-policy.
  • Google Analytics (and similar tools) may collect data to evaluate our site usage. For more information on how Google uses collected data, please refer our Cookie Policy at https://www.buywaterwipes.com/us/en/cookie-policy.

How does WaterWipes use this information?

WaterWipes relies on a number of separate and overlapping legal bases to process the information we have about you for the purposes described below.

Providing and maintaining Services.

We use your personal information to provide our Services to you, including the below. We have a legitimate interest in using your information in these ways.

We use your personal information to:

  • Help us to monitor and improve the services we offer.
  • Respond to customer requests, questions, comments and complaints.
  • Send you periodic information of our Products and Services and other relevant information if you have signed up to receive our newsletter.
  • Provide you with sample products if you have requested them.
  • From time to time we may run promotional events including but not limited to contests or competitions we run at trade shows, online via social media, or through our Website.
  • With your permission, to market other similar services and products that may be of interest to you.
  • To occasionally email you with information regarding any changes in the provision of our Services.

Improving and developing the Services.

We also have a legitimate interest to improve the Services. We both benefit when we use your information to:

  • conduct analytics on how users are using the Website and what they are doing to enhance the content or usability of our Website and other Services; and improve our Products by soliciting survey feedback from users, and testing and developing new features.

Recruitment Applicants.

We collect and use your personal information for the purpose of progressing applications and assessing the suitability of candidates for employment with us. This includes verifying the information you provided, checking references, assessing your suitability for the relevant opportunity (or, in some cases, other opportunities) with us and corresponding with you on your application.

We do all this based upon our legitimate business interests in hiring suitable, trustworthy and talented candidates based upon correct and verified information, and maintaining a talent database for future opportunities. We also use the information as necessary to prepare and enter into an employment contract with you and to fulfil legal or regulatory requirements if necessary. We do this based upon our legitimate interests as well as where required by Irish or EU law. For example, if we make a conditional offer of employment, we may be required to confirm the identity of our personnel, their right to work in a particular country under immigration and employment rules and their fitness and probity for the role.

We may use third party agencies to help us in carrying out verification and screening tests.